Client Success Story
Canadian Tire Financial Services is the financial arm of the Canadian Tire retail chain, which has a MasterCard portfolio of four million card members and is one of the most iconic Canadian brands. They partnered with DoubleDigit Sales to enable their contact centers to have better customer conversations and enhance the customer experience.
2X Insurance Enrollment Rates
89% Increase In Balance Transfer Rates
50% Increase in Account Retention Rates
“These results will pay off for years to come. They’re not short term results, they’re sustainable results.”
– Scott Williams, VP, Contact Center
Sales Culture Effectiveness Report